Responsible Gaming

Gaming Should Be Entertainment

At Electric Cars NZ, we believe that online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing Neosurf casino games can be fun, it's important to understand that the house always has a mathematical advantage. Please gamble responsibly and within your means.

Age Verification

Gambling is strictly for those aged 18 years or older in Australia and New Zealand. If you are under the legal gambling age in your jurisdiction, you must not participate in any gambling activities. It is your responsibility to ensure you meet all legal requirements before engaging with any casino platform.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Spending more money or time gambling than you intended
• Constantly thinking about gambling or past gambling sessions
• Feeling the need to gamble with increasing amounts to achieve the same excitement
• Attempting to reduce or stop gambling but being unable to do so
• Chasing losses by gambling more to recover money lost
• Hiding your gambling from family, friends, or partners
• Neglecting work, school, or personal relationships due to gambling
• Using gambling to escape stress, anxiety, depression, or other negative emotions
• Borrowing money or going into debt to fund gambling
• Experiencing irritability or mood changes when unable to gamble

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Safeguards

Responsible casino operators provide tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose in a given timeframe
• Reality Checks: Enable pop-up reminders of how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino platforms
• Session Time Limits: Set automatic logout timers to prevent extended play sessions
• Budget Planning: Only gamble with money you can afford to lose as entertainment expenditure

Always make use of these tools provided by your chosen casino operator. They are designed to protect you and promote responsible gaming.

Support Organizations & Helplines

If you or someone you know is struggling with gambling, help is available. Please reach out to one of these confidential support services:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, confidential, 24/7)
  Provides counselling and support services for problem gambling in Australia.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  National Problem Gambling Service offering free, confidential advice.
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme allowing you to self-exclude from all regulated UK gambling operators.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Phone: 1-800-522-4700
  Provides information, resources, and referrals for problem gambling treatment.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Offers resources and support for problem gambling in Canada.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone Counselling Service: 0800 137 27 00 (free, confidential)
  Online gambling addiction information and support services.

If You Need Help, Reach Out Today

Problem gambling is treatable, and seeking help is a sign of strength, not weakness. Whether you're experiencing mild concerns or serious gambling problems, professional support is available and confidential. Don't wait—reach out to one of the support organizations listed above or contact your local health services for assistance.

Your wellbeing is important. If you or someone you care about is struggling with gambling, please seek help immediately.